Privacy Policy

Last updated: 30/04/2026

Exord Ltd is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or contact us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Exord Ltd
UXO Consultancy Services

Data Controller: Exord Ltd
Contact for data protection matters:
Email: contact@exord.co.uk
Postal address: Exord Ltd, 30-32 Trebarwith Crescent, Newquay, Cornwall, United Kingdom, TR7 1DX

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2. Personal Data We Collect

We may collect and process the following types of personal data:

a) Information you provide to us

• Name, organisation, email address, phone number
• Information submitted via contact forms, email, or other correspondence
• Information provided when requesting services or information

b) Website usage information

• IP address (anonymised where possible)
• Browser type and device information
• Pages visited and time spent on the site

This data helps us understand how our website is used and improve its performance.

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3. How We Use Your Personal Data

We use personal data for the following purposes:

• To respond to enquiries and provide requested information
• To deliver UXO consultancy services
• To manage client relationships and communications
• To improve our website and services
• To meet legal or regulatory obligations

We do not sell personal data.

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4. Lawful Basis for Processing

Under UK GDPR, we process personal data on one or more of the following lawful bases:

• Contract – where processing is necessary to provide services
• Legitimate interests – to operate and improve our business and website (balanced against your rights)
• Legal obligation – where required by law or regulation
• Consent – where you have explicitly agreed (e.g. marketing communications)

You may withdraw consent at any time by contacting us.

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5. Cookies

Our website uses cookies to ensure it functions correctly and to help us understand how visitors use the site.

• Essential cookies are required for basic website functionality
• Non‑essential cookies (such as analytics) are only used where you have given consent

You can manage or withdraw cookie consent at any time via your browser settings or our cookie controls.

For more information, please refer to our Cookie Policy [or state “contact us for details” if you keep this combined].

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6. Data Sharing

We do not disclose personal data to third parties except:

• Where required by law or regulation
• To professional advisers (e.g. legal or IT services) under confidentiality obligations
• In the event of a business sale or restructuring

We do not allow third parties to use personal data for their own marketing purposes.

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7. International Transfers

We do not routinely transfer personal data outside the UK.
Where data is transferred internationally (for example, via secure IT services), appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.

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8. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

While no method of electronic transmission is completely secure, we take reasonable steps to safeguard all personal data we process.

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9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, contractual, and regulatory requirements.

Retention periods are determined based on:

• The nature of the data
• Legal and professional obligations
• Business needs

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10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

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11. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing personal data.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.